When you are referred for counselling or emotional support, you will be contacted by a counsellor who will offer a free 15-minute telephone conversation with you. This one/off session is designed to explore your particular circumstances in order to get an understanding of how best to help you.
- These sessions are both supportive and therapeutic in nature: they may include strategies and goals on how to deal with depression and anxiety or managing difficult emotions and behaviours
- Sessions are weekly or fortnightly and are booked into the diary on a regular basis
- Counselling may be time-limited or ongoing
- These sessions are supportive in nature and the emphasis is on listening and offering emotional and practical support
- They are on request
- They are open-ended not limited to any number of sessions
- In any week, after the 15 minute initial appointment, you can phone, email or text the counsellor and request a session for that particular week. Each session will be only on request from you. The counsellor will not schedule regular weekly/fortnightly/monthly sessions.
Things that will be discussed during the 15 minute initial free session are:
What is your preferred way of communicating for the moment?
Phone / Skype
Length of sessions:
Up to 15 min – up to 30 min – up to 50 min
Weekly – fortnightly – on request
What do you see as the focus of the sessions for
- Need to talk
- Strategies, ways to cope better
- Combination of the two
Any particular needs to be taken into account.
The counsellor contacts you at the agreed time for your sessions. If the counsellor does not get a response, he/she will leave a message and phone again 5 minutes later. If the counsellor does not get a response to the second call, then he/she will leave a second message inviting you to contact him/her again at another time.
- Up to 1 hour £44
- Up to 30 minutes £22
Cancellation of appointment: – 24 hours’ notice of cancellation is requested. The
counsellors reserve the right to charge 50% of the fee should less notice be given.